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Shipping Policy FAQ
Yes, we ship to over 200 countries and regions worldwide. Shipping costs and delivery times vary by location.
Standard shipping typically takes 5-10 business days. Express shipping options are available for faster delivery (2-5 business days).
Shipping costs are calculated at checkout based on your location and order weight. We offer free standard shipping on orders over $50.
Yes, once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's journey.
International orders may be subject to customs duties and taxes. These fees are the responsibility of the customer and vary by country.
If your package is lost or arrives damaged, please contact our customer service team within 48 hours. We'll work with you to resolve the issue.
Return Policy
We stand behind the quality of our products. Please review our return policy below.
Eligible Returns: We only accept returns for defective products within 14 days of delivery.
Return Process:
- Contact our customer service team to initiate a return
- Provide proof of defect (photos or description)
- A return shipping label will be provided for a $5 fee
- Ship the defective item back using the provided label
- Refund will be processed once the item is received and inspected
Important Notes:
- We do not offer exchanges
- There is no restocking fee
- Returns are only accepted for defective products
- Items must be returned in their original packaging when possible
- Refunds will be issued to the original payment method
For questions about returns, please contact us at becmartllc@gmail.com